Shipping & Delivery Policy

Last Updated: July 6, 2026

Welcome to PixelKeys ("we," "our," or "us"). This Shipping & Delivery Policy explains how digital products purchased through pixelkeys.com are delivered to customers.

Digital Products Only

PixelKeys specializes in the sale of digital software products, software license keys, and other downloadable digital content. We do not sell or ship physical products.

Because all products are delivered electronically, there are no shipping fees, shipping addresses, customs charges, or physical deliveries.

Delivery Method

After successful payment, purchased products are delivered digitally through one or more of the following methods:

• Instant download from the website

• Delivery via email

• Access through a customer account

• Automated delivery systems

The delivery method may vary depending on the product purchased.

Delivery Time

Most orders are delivered instantly after payment confirmation.

In some cases, delivery may take longer due to:

• Payment verification procedures

• Technical issues

• Temporary service interruptions

• High order volumes

If you do not receive your product within a reasonable time after payment, please contact our support team.

Customer Responsibilities

Customers are responsible for:

• Providing a valid email address

• Ensuring their inbox can receive emails from us

• Checking spam or junk folders if a delivery email is not received

• Providing accurate order information

Failed Deliveries

If a product is not delivered due to a technical issue on our side, we will make every reasonable effort to resend or restore access to the purchased product.

Refunds

If you experience a delivery issue that cannot be resolved, you may be eligible for a refund in accordance with our Return & Refund Policy.

Contact Us

If you have any questions regarding delivery or access to your purchased products, please contact us:

Website: pixelkeys.com
Email: contact@pixelkeys.com
Phone: +44 7577 021901

Thank you for choosing PixelKeys.